Privacy Policy – fk775

1. Introduction

fk775 is an online gaming platform designed for Filipino players, offering a wide range of games including Plinko, Monster Plinko, Blackjack, Mega Fishing, Queen of Bounty, and more. To deliver a safe, fair, and personalized gaming experience, fk775 necessarily processes certain personal information about the players who use our platform.

This Policy applies to all personal data collected through the fk775 website, mobile application, customer support channels, and any other touchpoint through which you interact with fk775. By registering an account or using the fk775 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the fk775 platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, fk775 acts as the data controller in respect of the personal information it collects from players and users of the platform. As data controller, fk775 determines the purposes and means by which your personal data is processed.

If you have any questions or concerns about how fk775 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

fk775 collects the following categories of personal data from players and users of the platform:

3.1 Identity & Contact Information

• Full legal name
• Date of birth
• Gender
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification number (e.g., Philippine passport, driver's license, SSS/UMID)

3.2 Financial Information

• Payment method details (e.g., GCash account number, PayMaya account, bank account details for BPI, BDO, Metrobank)
• Transaction history including deposits, withdrawals, and bonus activity
• Source of funds documentation where required for KYC/AML compliance

3.3 Gaming & Platform Activity

• Game session history, bet amounts, and outcomes
• Bonus and promotion usage
• Login history, session duration, and platform activity logs
• Responsible gaming tool usage (deposit limits, self-exclusion requests, etc.)

3.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookies and similar tracking technologies (see Section 10)
• Referring URLs and navigation paths within the platform

3.5 Communications Data

• Records of communications with fk775 customer support via live chat or email
• Survey responses and feedback submitted to fk775
• Marketing preferences and communication opt-in/opt-out records

4. How We Collect Your Data

fk775 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the fk775 website or mobile application, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification and fraud prevention data from third-party KYC and AML service providers; payment data from payment processors such as GCash, PayMaya, and banking partners.

5. How We Use Your Personal Data

fk775 uses the personal data we collect for the following purposes:

6. Legal Basis for Processing

fk775 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and fk775, including account registration, game participation, and payment processing.
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate interests: Where processing is necessary for fk775's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your data protection rights.

7. Data Sharing & Disclosure

fk775 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory obligations.
• Game technology providers: Software and game content providers who supply the games available on the fk775 platform, to the extent necessary for game delivery and integrity.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory direction.
• Professional advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of fk775's business operations.

8. Data Retention

fk775 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication.
• Marketing preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with fk775's data disposal procedures.

9. Data Security

fk775 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the fk775 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the fk775 platform.
• Multi-factor authentication options for player accounts.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

10. Cookies & Tracking Technologies

fk775 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The following types of cookies may be used:

• Essential cookies: Strictly necessary for the operation of the fk775 platform, including session management, authentication, and security functions. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the fk775 platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences and settings, such as language preferences and responsible gaming tool configurations.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of fk775's marketing activities, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fk775 platform. For essential cookies, your continued use of the platform constitutes consent to their use.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by fk775:

• Right to be informed: You have the right to be informed about how your personal data is collected and used, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data fk775 holds about you, along with information about how it is processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data fk775 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fk775's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe fk775 has not handled your personal data in accordance with the Data Privacy Act of 2012.

To exercise any of these rights, please contact fk775's Data Protection Officer using the details in Section 14. fk775 will respond to all valid data subject requests within thirty (30) days of receipt, subject to identity verification requirements.

12. Minors & Age Restriction

The fk775 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. fk775 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

13. Changes to This Privacy Policy

fk775 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, fk775 will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the fk775 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how fk775 protects your personal data.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by fk775, please contact our Data Protection Officer:

fk775 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.